Privacy Policy
Solar Zimbabwe respects your privacy. This policy explains what information we collect when you use our website, how we use it, and the choices you have.
1. Information We Collect
When you submit an enquiry through our website forms, we collect the information you provide: your name, email address, phone number, location, property type, service required and any additional message text. We also automatically collect basic technical information such as your browser type, device type, IP address and the pages you visit on our site.
2. How We Use Your Information
We use the information you submit through our enquiry forms to respond to your request, provide quotes, arrange site assessments and follow up on your solar energy enquiry. We use technical data to understand how visitors use our website and to improve its performance. We do not sell, rent or share your personal information with third parties for their own marketing purposes.
3. Data Sharing
We may share your enquiry information with our internal team members who need it to service your request. We may also use third-party tools to manage enquiries and customer communication. We will only share information with service providers who need it to help us respond to you, and we require them to keep your data confidential.
4. Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience and analyse site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.
5. Data Security
We take reasonable measures to protect the information you provide to us. Our website uses HTTPS encryption for data transmission. Enquiry data is stored securely and access is limited to authorised personnel. No internet transmission is completely secure, but we work to protect your information within commercially acceptable standards.
6. Your Rights
You may request access to the personal information we hold about you, ask us to correct inaccurate data, or request that we delete your information. To make any of these requests, contact us at the email address below. We will respond within a reasonable timeframe.
7. External Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any external sites you visit.
8. Children
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this page periodically.
10. Contact Us
If you have any questions about this privacy policy or how we handle your personal information, please contact us by email at Email Us.